| Director | Maite Alberdi |
|---|---|
| Box office | $402,414 |
A private investigator (Rómulo Aitken) has a client who alleges that her mother, Sonia, is being mistreated by staff in a nursing home in El Monte, Chile. Rómulo hires an elderly man (Sergio Chamy), and the documentary follows Sergio as he poses as a new resident of the nursing home to investigate these claims.
During his stay, Sergio interacts with several residents, including Berta, Marta, and Rubeira. Berta, who has lived in the nursing home for twenty-five years and has never been married, becomes infatuated with Sergio and even expresses to the home's director her desire to marry him. Marta, who has dementia, frequently asks strangers passing by to take her to her mother's house. Sergio discovers that Marta steals other residents' belongings, including Sonia's. At one point, Marta escapes but is eventually brought back by the police. Rubeira also has memory loss and longs to see her children and grandchildren. Sergio requests photographs of them from Rómulo and shows them to Rubeira.
After conducting his investigation, Sergio concludes that Sonia is being treated well. He informs Rómulo that no crimes are being committed and returns home to his family in Santiago. But more importantly he notes that it's not the staff who are irresponsible and nonempathetic towards the clients of the home. It's in fact the clients' own families who don't come visit or do not seem to care. Sergio even says that the daughter of Sonia should be the one investigating her own mother's situation, not him. If the daughter paid more attention to her mother, she'd already know that her mother is in good hands. Sonia and many others feel lonely and forgotten which contributes to their state of mind and health.